QUESTIONS AND ANSWERS

PRODUCT & TECHNICAL

Voltage compatibility varies by model. DXZ products include configurations designed for different automotive, off-road, commercial vehicle and equipment electrical systems. Always check the individual product specification before selection.

Waterproof ratings vary by product. Many DXZ automotive lighting products are designed for demanding outdoor and vehicle environments, with the applicable IP rating shown in each product specification.

Product pages provide model-specific information such as voltage, power, beam pattern, light color, dimensions, waterproof rating and other available specifications. For additional technical information, contact DXZ with the product name or SKU.

A spot beam concentrates light into a narrower, longer-range pattern, while a flood beam spreads illumination across a wider area. The suitable beam depends on vehicle type, mounting position, operating environment and required visibility.

DXZ supplies automotive and vehicle lighting products including driving lights, work lights, off-road lights, motorcycle lights, forklift lights, warning lights and related lighting solutions. Product specifications and available configurations vary by series and model.

WARRANTY & SUPPORT

Contact DXZ with the product or SKU, order information and a description of the issue. Photos, videos or other supporting information may be requested to help evaluate the case.

After-sales solutions are determined according to the specific case and may include replacement parts, product replacement, repair, credit or other agreed solutions.

DXZ can provide relevant product and testing information according to the product and project requirements. For details about DXZ testing capabilities and quality control, visit our Quality & Testing section.

Send DXZ your product SKU, application or project requirements through the contact form. Our team can help with product selection, technical questions, quotations, customization, shipping and after-sales support.

ORDER & SHIPPING

Yes. Sample orders are supported. Product availability and the appropriate shipping method are confirmed according to the selected product and destination.

Send DXZ the product or SKU, required quantity, destination and any customization or technical requirements. This information helps our team prepare the appropriate quotation and project response.

Yes. DXZ supports international shipping for automotive lighting orders. The shipping arrangement is confirmed according to the destination, order quantity and agreed delivery terms.

Depending on the shipment, DXZ can support express or courier services, air freight, sea freight and coordination with a buyer-nominated freight forwarder.

Yes. DXZ can coordinate shipment handover with a buyer-nominated freight forwarder or logistics partner where agreed.

Production lead time depends on the product configuration, quantity and production schedule. Transit time depends separately on the shipping method, destination, freight availability and customs processing.

SELECTION & CUSTOMIZATION

Start with the vehicle or equipment type, required lighting task, mounting position, available space, electrical system and preferred beam pattern. DXZ can also recommend suitable models based on your application and project requirements.

Yes. DXZ supports OEM and ODM automotive lighting projects, including product configuration and project-specific lighting requirements.

Providing the application, vehicle or equipment type, target dimensions, mounting position, electrical requirements, lighting function, expected quantity and other project requirements helps DXZ evaluate suitable existing or customized solutions.

Customization possibilities depend on the product and project requirements. Contact DXZ with the SKU, required changes, intended application and expected quantity so the available options can be evaluated.

Yes. Buyers can contact DXZ with the product SKU and required information. Available product specifications, dimensions and relevant technical information can be provided according to the project.